dormouse1953: (Default)
dormouse1953 ([personal profile] dormouse1953) wrote2011-10-17 11:26 am
Entry tags:

User unfriendly interfaces

Seems to be the day for getting bills.  First off, the electricity.  But they'd estimated the readings and allow you to submit your own readings through the EDF website.  For each meter, you have to give both the value and the date you made the reading.  The date field shows "DD/MM/YY".  No defaulting to today's date.  What's more, just putting in "17/10" won't fill in the year field, and putting in "17/10/11" tells you that the date format is in fact "dd/mm/yyyy".  After all that, it saved me fifteen quid.

Then a renewal notice for the insurance on the tumble dryer.  There are two options for paying this, direct debit or credit card.  Each option has the amount you'll pay with a button underneath.  Pressing the button for credit card got me a message telling me to select which option I wanted to use.  At which point I noticed radio buttons next to each option.  You have to select the radio button for credit cards before pressing the button to pay by credit cards.