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[personal profile] dormouse1953
So, by lunchtime today, no call back about the leak in my kitchen so I phoned the company who had come out to look at it. They said that the job had been referred back to my plumbing insurance service, Home Serve. Home Serve has a very long wait time on their phone line and when I finally got through I found my policy does not cover water heater replacement.

Going back to the first company, I find that they are contractually obliged not to do repair work privately having just been given it by Home Serve. So I've been phoning around plumbers on Checkatrade to find one who is not booked up for a fortnight. One guy even said he was about to leave the country for a week. The lengths some people will go to avoid coming here.

One guy, when I sent him pictures of the old heater, said he'd never seen something so antique and refused to touch it.

Two others are still got get back to me.

Here are pictures of the old heater:


https://photos.app.goo.gl/kG79uVjNavaFd1pGA

https://photos.app.goo.gl/QGgUDTEUDvDJGRPF7
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dormouse1953

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