Oct. 17th, 2011
User unfriendly interfaces
Oct. 17th, 2011 11:26 amSeems to be the day for getting bills. First off, the electricity. But they'd estimated the readings and allow you to submit your own readings through the EDF website. For each meter, you have to give both the value and the date you made the reading. The date field shows "DD/MM/YY". No defaulting to today's date. What's more, just putting in "17/10" won't fill in the year field, and putting in "17/10/11" tells you that the date format is in fact "dd/mm/yyyy". After all that, it saved me fifteen quid.
Then a renewal notice for the insurance on the tumble dryer. There are two options for paying this, direct debit or credit card. Each option has the amount you'll pay with a button underneath. Pressing the button for credit card got me a message telling me to select which option I wanted to use. At which point I noticed radio buttons next to each option. You have to select the radio button for credit cards before pressing the button to pay by credit cards.
Then a renewal notice for the insurance on the tumble dryer. There are two options for paying this, direct debit or credit card. Each option has the amount you'll pay with a button underneath. Pressing the button for credit card got me a message telling me to select which option I wanted to use. At which point I noticed radio buttons next to each option. You have to select the radio button for credit cards before pressing the button to pay by credit cards.
Oddest phone call ever
Oct. 17th, 2011 07:08 pmThe district nurse phoned me just now. It's coming up to the time for my next catheter change and this time it will be her doing it, not the urology nurse, so she wanted some inforrnation. Firstly, she wanted the date of the last change, so I checked my computer diary. Then she wanted to know what size catheter is fitted. Apparently this printed on it, so I dropped my trousers to look. As I'm long sighted, even with my glasses on, I couldn't see any print, so I used a magnifying glass. Still couldn't see anything, but as I'm sitting there next to the computer with my trousers round my ankles and the phone in one hand and a magnifying glass in the other, examining the catheter, I realise this is probably the oddest phone call I've ever had.